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Security

Enterprise freight data deserves enterprise security.

Security is built in from day one — not bolted on after the first big customer asks. Here's the minimum bar we hold ourselves to.

  • Encryption in transit & at rest

    All traffic encrypted; stored data — including attachments — encrypted at rest.

  • Tenant isolation

    Strict multi-tenancy: Organization A can never access Organization B's users, RFQs or documents. Ever.

  • Role-based access control

    Operators, reviewers and admins get exactly the permissions their job needs — nothing more.

  • Secure attachment storage

    Documents stored securely with signed, temporary URLs — no permanent public links to customer freight data.

  • Audit logging

    Every extraction, edit, approval and export is logged: who, what, when. The same trail your operators see, your security team can verify.

  • API authentication

    Every API call authenticated; integrations scoped to the minimum access they need.

  • Secret management

    Credentials, tokens and keys managed through a proper secrets store — never in code, logs or config files.

  • Retention & deletion policy

    Automatic file deletion and retention rules, so customer data doesn't linger longer than it should.

  • No training on your data — without agreement

    Customer data is never used for model training unless explicitly agreed. Your RFQs are your competitive data.

Multi-tenancy

Your data never meets another forwarder's.

Forwarders compete. The architecture treats that as a first principle: organizations are fully isolated at the data layer — users, RFQs, documents, audit logs. There is no shared view, no cross-tenant query path, no accident waiting to happen.

Isolation model

Forwarder A └── Organization A └── Users / RFQs / Documents Forwarder B └── Organization B └── Users / RFQs / Documents A ⟂ B — no shared access, by design.

Security questions? Let's talk through them.

Bring your infosec checklist to the pilot scoping call — we'll walk through every control against your requirements.

Book a pilot